🛡️ Your Well-being Is Our Priority

Bajiwala– Responsible Gaming at –
Keep It Fun, Not Stressful

Bajiwala believes betting and gaming should be an enjoyable form of entertainment – not a source of life's problems. Our responsible gaming policy is here to help you stay in control and keep the fun going.

Set a Limit
Self-Exclusion
Time Limit
24/7 Support
What is responsible gaming?

Responsible gaming means playing in a way that has no negative impact on your finances, mental health, or family life. At Bajiwala, we want gaming to remain entertainment for you – never let it become the central focus of your life.

Online betting is still new to many people in Bangladesh. bajiwala's experience shows that players who follow the rules, set a budget, and stay within their limits enjoy it the most — and come out ahead in the long run.

Bajiwala's responsible gaming program is built on three core principles: Awareness, Control and Support. We want every member to know when to stop, how to set limits, and where to get help if things go wrong.

✅ Keep in Mind: Bajiwala is an entertainment platform, not a source of income. Betting always carries the risk of loss. Only bet with money you can afford to lose without affecting your daily life.

Many people believe a winning streak will never end, or that placing bigger bets will recover their losses. These beliefs are wrong and dangerous. Bajiwala is always here to help its members see the reality clearly.

The Golden Rules of Responsible Gaming
Set Your Budget First
Decide in advance how much BDT you'll spend on betting each month. Never go over that limit.
Set a Time Limit
Decide how long you'll play each day. Set an alarm and stop when your time is up.
Accept Your Losses
Never chase losses with more bets. It's the most common mistake.
Don't Play on Emotion
Don't bet when you're angry, upset, or under the influence. Make decisions with a clear head.
Put Family & Work First
Never let gaming get in the way of family, work, or studies.
Bajiwala Responsible Gaming Tools

We've put these features in place to keep your gaming experience safe

Deposit Limit Setting

Set a daily, weekly, or monthly deposit limit. Once it's in place, it keeps you in control automatically.

Session Time Limit

Set a limit on how long you play in one session. Once that time is up, Bajiwala will automatically log you out.

Reality Check Notifications

At regular intervals, bajiwala will remind you how long you've been playing and how much you've lost.

Cooling-Off Period

Temporarily suspend your account for 1 day, 1 week, or 1 month. You will not be able to log in during this period.

Self-Exclusion

Exclude yourself for anywhere between 6 months and 5 years. During this time, bajiwala will keep your account fully closed.

Gaming History Review

View your full betting and win/loss history at any time. It helps you understand your own patterns.

⚙️ How to Activate: To activate any of these tools, log in to Bajiwala and go to "Account Settings" → "Responsible Gaming". You can also reach our 24/7 customer support team at any time.

Limit Settings Details

Bajiwala's limit-setting tools keep your gaming fully in your hands. Any limit you set takes effect immediately. Increasing a limit requires a 72-hour waiting period – this is intentional, to prevent impulsive decisions.

Limit Type Range Time to Take Effect
Daily Deposit BDT 200 – BDT 50,000 Instant
Weekly Deposit BDT 500 – BDT 2,00,000 Instant
Monthly Deposit BDT 1,000 – BDT 5,00,000 Instant
Session Time 15 minutes – 8 hours Instant
Increase Limit Maximum 10% Increase After 72 Hours
Decrease Limit Any Amount Instant
Self-Exclusion Process

Self-exclusion is bajiwala's most powerful responsible gaming tool. Once activated, your account cannot be unlocked before the set period ends.

1
6-Month Exclusion

For a temporary break. You will be automatically contacted again after 6 months.

2
1-Year Exclusion

When you feel like gaming is getting out of control, professional support is available to help you.

3
Permanent Exclusion

If the problem is serious, close your account permanently. This action cannot be undone.

⚠️ Important: While self-exclusion is active, you will not receive any promotional messages from bajiwala, and any attempt to open a new account will be blocked.

Warning Signs of Problem Gaming

Seek help immediately if you notice any of the following signs in yourself

Chasing Losses

Repeatedly chasing losses with bigger bets is the single biggest sign of problem gambling.

Spending Too Much Time

Spending more time gaming than planned and losing track of how long you've been playing.

Hiding from Family

You are lying or hiding the truth about your gaming from family or friends.

Restlessness & Anxiety

Feeling restless or irritable when you can't play, with gambling constantly on your mind.

Spending Essential Money

Using money meant for rent, food, or other essential expenses on gaming.

Neglecting Work & Studies

Gaming is affecting your focus at work – you're missing office hours or neglecting your studies.

⚠️ Important: If you recognize two or more of the signs above, contact Bajiwala support right away or activate self-exclusion. Remember – asking for help is a sign of strength.

Self-Assessment

Ask yourself the questions below. Answer honestly.

1
Have you ever bet more than your budget and regretted it afterwards?
2
Do you feel the urge to place more bets to recover your losses?
3
Have you argued or had conflict with family or loved ones because of gaming?
4
Do you feel irritable or restless when you're unable to play?
5
Are you putting gaming ahead of work, studies, or time with your family?
6
Have you ever spent borrowed money or funds meant for essential expenses on gaming?

🧭 Assessment: If you answered "yes" to any of the questions above, reach out to the bajiwala support team. We're here to help — no judgment, no questions asked. Remember: admitting there's a problem is the first step toward solving it.

Tips for Healthy Gaming Habits

Follow these habits to keep enjoying Bajiwala for the long haul

💰
Entertainment Budget

Set aside a dedicated gaming budget — just like you would for a cinema trip or a restaurant meal. Treat it as an entertainment expense.

Set Intervals

Play at a fixed time each day. Never before bed or during work hours.

🎯
Goal Setting

Set a win target. When you reach it, stop – don't try to push it further.

🏃
Alternative Entertainment

Keep up hobbies beyond gaming — spend time with family, get some exercise.

Responsible Gaming FAQs

Frequently asked questions from Bajiwala members

No, not at all. Before activating self-exclusion, please withdraw your balance first. Your funds remain secure even while your account is closed, and can be reclaimed once the exclusion period ends or through the appropriate legal process.

Yes, but only after 72 hours. This waiting period is intentional — to prevent impulsive decisions. Decreasing a limit, however, takes effect immediately.

Yes. If someone in your family is struggling with problem gaming, contact bajiwala support. We will review the situation, take the necessary steps, and point them toward professional help.

You can set reality checks in your account settings at intervals of 30 minutes, 1 hour, or 2 hours. At each interval, a pop-up will appear showing your total time played, wins, and losses. You can then choose to continue or stop.

Bajiwala verifies age at registration and checks identity documents during the KYC process. Additional verification can be requested at any time if there is reason for suspicion. If a minor is found to have created an account, it is closed immediately and any deposited funds are returned to the family through the appropriate legal channels.

Need help right now?

If you feel that gaming is causing problems in your life, don't wait — take action now. bajiwala's 24/7 support team is here for you: non-judgmental, completely confidential.

Support Email: [email protected] | Live Chat: Log in to the platform

Play Responsibly – Join Bajiwala

At Bajiwala, your safety and well-being come first. Use our responsible gaming tools to enjoy yourself with confidence. Remember – gaming is for fun, not for stress.

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